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Performance-Focused Information-Driven Environmental Protection

The Environmental Protection System Works….

A Story to Suggest a Better Way: EPA and the Charles River

Measurement Triggers Focused Follow-Up Questions

Segmentation Leads to Tailored Responses

Mapping Creates Relevance; Triggers Questions.

More Outcome-Focused, Info Driven Successes

Key to Success: Emphasis on Outcomes and Perf. Measurement

Not Just for Project Level; Statewide

Diagnostics – where is non-compliance most serious?

Diagnostics: Where is Non-Compliance Likely to Create Highest Risk?

Compare across Time and Peers

Facility level – DMR data linked to maps

PPT Slide

PPT Slide

MA ERP Self-Audit Data 1997 & 1998

PA Complaint Analysis

Key Concepts

Problems We Face …

A Need for Change Leaders …

Essential Ingredients